Shawn Olson Guestbook

Ramon Cabron said: [ See Comment Stimulus ]

I first experienced the Err 99 (completely shutting down my camera) on a shoot in Mexico. I have a Canon XSi (450D) and was using a Canon L lens (28-70mm) at the time. The last two shots had what looked like a black ribbon across them, so I suspect it is a shutter problem, not a lens contact problem.

On this forum alone, there are at least 5 different models of Canon camera afflicted with Err 99, so it seems obvious it is a design flaw, not a result of using 3rd party lenses.

Perhaps the suggestion for a class action suit is a good one and might force Canon to come clean about this issue. I sent my camera off yesterday to the service center.

My trip to Cabo was ruined before it ever started because of Err 99. Shame on Canon.

Perhaps we could write en masse to the professional magazines and lobby for an article quoting us on just how much damage Err 99 has caused photographers. It is unconscionable for Canon to pretend it is the users' fault, or that dirty contacts are responsible for a manufacturing defect.

Ramon C.

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Bob Heinzl said: [ See Comment Stimulus ]

Hello, I'm from Dublin, Ireland, and I also received the dreaded ERR 99 message on my Canon XTi. I'm using a Canon EF 24-105 Lis lens with a spuroius battery grip that doubles battery life (two batteries!). Camera was set to fully auto when I got the error. I tried all the pre-mentioned remedies but the error remained. I did notice that when I started the camera up and tried to review pics I'd taken some of the files were corrupt and protected, so I couldn't delete them. Tried formating on the Canon and got the ERR 99. I also tried formatting on the computer and returning the card to the camera but still got a constant error. The card I was using was a SanDisk Extreme IV 4GB CF Card. I'd never had a problem with this card before. I exchanged the card with a Transcend 2GB CF Card and low and behold the error was cleared!! Happy Days!! Just a note though .........I bought the Camera in New York in the USA, the card I purchased on the net, (genuine card!). Please note that I'd performed all the other remedies prior to exchanging the Memory Card. Hope thiss info helps..........I was delighted to have found the above information in my hour of crisis!! Happy snapping! Bob.

George Gecik said: [ See Comment Stimulus ]

Hi,

I'm getting the Err 99 message on my 10D. I've had it for years and it started slowly. But now it is persistent and very aggravating. It's even more aggravating to read this message board and find that Canon has been less than forthright about the issue. I've been a die hard Canon fan for years but this may change thins. What I want to know is what dates the most recent posts are. I'm posting on March 12, 2009.

Mike Smith said: [ See Comment Stimulus ]

I am experiencing the same err 99 message with my Canon 30D and it is not a lens, CF or battery issue as I have also performed all tests. For a camera that I have invested well over $1200 in, this is totally unacceptable. The error message is vague in that they do not give you any options, nor solutions in clearing the message.

Had I known about all of the people out there with similar issues I would never have purchased this camera as it is a significant investment. If there are all of the issues present, I believe that Canon should issue a recall and repair the problem at their expense. Make sure you do extensive homework before investing in a Canon as it is risky at best!

BUYER BEWARE!!!!!

Linda Mason said: [ See Comment Stimulus ]

I have been suffering the past four months with error 99 and have been told it is this and that and it has cost me around $400. to "fix" the problem...however it is not fixed. I have not used the pencil eraser bur intend to do so....why does Canon allow this to happen. I was told that I took too many photos and I wore out the Canon Rebel - it is 2 years old.
I cannot believe the number of people with the same problem. I do have and use Canon lens. I feel much better now that I know there are others who have experienced the same difficulties..I was beginning to think that it was just one big lemon. I hope Canon fixes this problem - I will not buy another until they do.
Linda in Canada

Mary Luis said: [ See Comment Stimulus ]

Hi, I found a great solution for my Err 99 in a good tech support site it is a very simple solution and they explain how to do it with details.

Here is the solution for the err 99 problem

Good luck

Robin Baker said: [ See Comment Stimulus ]

I too have had problems with my rebel. I have used the tameron lens for 3 years and recently on vacation, in the town I bought it in, my camera died with the error 99. The camera was sent to cannon and they said the shutter needed to be replaced. It was $200. I have had it back for 3 months and it is starting all over again. I love this camera. Has cannon done anything else to take care of this problem?

G.Ray Haire said: [ See Comment Stimulus ]

I just experienced the ERR 99 thing. I cleaned the contact with eraser -- no good.
Put in freshly charged batteries, and it is working for the moment.
Mine is an old 10D that I bought Feb 2005 from a wedding photographer who was moving up to a 20D. I've used it a lot, and I love it.