EA, HP, and user frustration
Posted on Feb 6, 2007 | Last Updated Feb 7, 2007
How misnomers and programming error can frustrate your users.
EA Link, jetdirect, networked printing, design
Hive - Chapter 1 - The Hangover
Posted on Jul 25, 2004 | Last Updated May 18, 2006
Sometimes you just don't know what you're getting into...
Hive, Chapter 1